ASIC's first review of AI use by 23 licensees covering 624 use cases across banking, credit, insurance and advice. It found adoption accelerating while governance lagged: nearly half of licensees had no policies covering consumer fairness or bias. ASIC's position is that existing consumer protection provisions, director duties and licensee obligations already put the onus on institutions to govern AI properly. No new law is needed for those duties to bite.
Who this affects: AFS licensees and credit licensees using or planning AI.
