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Our Office
Level 3, 315 Brunswick Street
Fortitude Valley, QLD 4006
Frequently asked questions
Who should get certified?
Any Australian business that integrates AI into its daily operations or develops AI solutions for other businesses should consider certification.
For AI Users: If your business leverages AI for decision-making, customer interactions, or automation, certification helps showcase your commitment to ethical and Responsible AI use.
For AI Developers: If your business builds AI tools for other organisations, certification demonstrates adherence to industry best practices and safety standards.
Our certification ensures businesses uphold responsible, ethical, and safe AI practices.
What does each certification represent?
We issue three tiers of certifications: Commit, Embed and Govern.
Commit Certification: Signals a business's dedicated commitment to the AI pledge, actively upholding the foundational principles and rules of responsible AI certification.
Embed Certification: Demonstrates a business's integration of responsible AI principles into daily operations, consistently applying ethical standards and certification requirements.
Govern Certification: Showcases a business's leadership in responsible AI, establishing robust policies and governance frameworks to ensure trustworthy and ethical AI practices.
The Govern certification is the highest level of certification.
What are the costs associated with certification?
Our certification process is designed to be accessible for businesses of all sizes. We offer tiered pricing based on the number of employees in your organisation, ensuring that every business can demonstrate its commitment to responsible and ethical AI use.
For more information, please visit our pricing page.
Is it necessary to renew my certification?
Yes, certification must be renewed every 12 months from the date of issue.
What are the consequences of failing to renew certification?
Failure to renew certification by the specified deadline will result in the revocation of your license. Consequently, you will no longer be authorised to use our certification trade mark. Unauthorised use of the trademark may result in legal action.
How can I report unethical use of AI by a certified business, and what is the procedure?
To report unethical AI use by a certified business, please submit a complaint using our designated form. We will review the complaint, notify the business involved, and undertake a thorough investigation. The business will be given 28 days from the date of notification to address the issues raised. Should the business fail to resolve the matter within the allotted time, its certification will be revoked.
Submit a complaint