New: Had a problem with an AI system? Australia now has a place to report it.
Report an AI incident

The AI Incident Exchange

Report an AI incident

A chatbot that gave you wrong answers and no way to a human. An AI summary that pointed you to a scammer. A system that blocked you and could not explain why. These incidents are happening across Australia, and until now there has been nowhere to record them. It takes about five minutes, with no account needed.

Need your problem fixed, not just recorded?

Responsible AI Australia records and analyses incidents so patterns get found. It is not a regulator and cannot resolve your matter or recover money. These bodies can:

You can do both: get help there, and record the incident here so it counts toward the pattern.

Everything you write here is confidential. Reports are de-identified and analysed for patterns. We never publish your report, your name, or the name of any person or business in it.

What happens to your report

De-identified

A person reviews every report. Names of people and businesses, and anything that could identify them, are separated from the analysis and never published.

Counted toward patterns

Reports are classified against Australia's AI Ethics Principles and common harm types, so one person's bad afternoon becomes evidence of a pattern.

Published as patterns only

Aggregate findings, like how often people could not reach a human, are published in periodic pattern reports. Individual reports never are.

Read the terms of submission and our privacy policy.