Cluei PTY LTD

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education · 1-2 employees · ABN 72692185

Responsible AI Certified · Commit tierCertified since 29 May 2026 · Valid until 29 May 2027

Certification ID: RAIA-2026-0007

cluei.com.au

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Certification IDRAIA-2026-0007

Expires29 May 2027

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Responsible AI profile

Self-declared AI practices, submitted as part of this business's certification.

AI usage

How they use AI

Cluei uses data-driven matching and personalisation to help students discover relevant scholarships and receive targeted deadline alerts. We are developing AI features including an “Ask Cluei” assistant to help students find suitable scholarships, understand eligibility, and get guided support through the application process.

AI tools in use

Image recognition or computer vision (e.g., quality control in manufacturing)Predictive analytics or forecasting (e.g., sales trends)Natural language processing (e.g., content generation or sentiment analysis)Marketing or content creation (e.g., personalized ads)

AI use & risk profile

Low-risk (e.g., internal automation or content generation)Medium-risk (e.g., customer recommendations or marketing)

Risk & safety

How they identify and mitigate AI risk

Cluei uses informal team reviews and staged rollout planning to identify AI risks, especially around inaccurate guidance, eligibility mismatches, data privacy, and bias in scholarship recommendations. For example, the planned “Ask Cluei” assistant will be checked against verified scholarship data and positioned as guided support, not a replacement for official eligibility or application requirements.

Fairness audits & human-in-the-loop review

Yes

Frequency & method

Cluei plans to use human-in-the-loop reviews for AI features before launch and during major updates.

Ability to contest or override AI decisions

Yes

Example

Cluei will allow users to contest or override AI-assisted guidance by using manual search, reviewing the original scholarship source, and contacting support for clarification. For example, if the AI assistant suggests a scholarship is not relevant, the student can still view the official criteria, save/apply manually, or request human review of the recommendation.

Ethics & governance

Follows ethical AI frameworks

Yes

Frameworks followed

Internal company policyAustralian AI Ethics Principles

Maintains AI documentation & oversight

Yes

Responsible for oversight

Cluei maintains lightweight documentation for AI development, testing, and oversight through product roadmap notes, internal review records, and staged rollout planning.

Privacy & fairness

Privacy & data security (Privacy Act 1988)

Yes

Methods

Data encryption and anonymizationUser consent and opt-out mechanismsCompliance with Privacy Act via data impact assessmentsThird-party tools (e.g., secure cloud providers)

Prevents AI bias & discrimination

Yes

Methods

Other (specify)Inclusive testing with varied demographics

Other methods

Human review of AI outputs and eligibility logic against verified scholarship criteria

Sustainability & society

Environmental impact

Cluei’s current AI use is relatively lightweight, so environmental impact is expected to be minimal. We mitigate this by using existing cloud/provider AI services rather than training large models ourselves.

Societal benefit & responsible scaling

Cluei’s AI is intended to create social benefit by improving access to scholarships, reducing information barriers, and helping students navigate opportunities more confidently. As AI use scales, Cluei plans to strengthen governance through documented review processes, privacy and fairness checks, human oversight, and alignment with the Australian AI Ethics Principles. Future AI features will be rolled out gradually, with monitoring to ensure recommendations remain accurate, transparent, and supportive rather than replacing official scholarship decisions.